I think this is ridiculous and dishonest. ![]() The dealership then proceeded to charge for the cap replacement, and new fluid and flush. This dealership is the mechanic who have touched the car and is the only way the cap could have been loosened ( not properly resealed after the 16 December repairs). The cap had to be tapered with during the 16 December visit and not properly secured. The cap does just not come loose by itself. The dealership said the brake fluid cap was missing. We brought the car back in on 30 December to find out why this happened. Then on 29 December the low brake fluid indicator sounded. We brought the car in on 16 December for routine maintenance and full check up. We have come to accept this from this dealership - but the main issue was this most recent visit was the blatant lies. Get the latest business insights from Dun & Bradstreet. no matter how many times we complete this survey the customer service does not improve. Find company research, competitor information, contact details & financial data for Freedom Chevrolet of San Antonio, TX. We consistently have trouble with customer service with this dealership. The driver/porter that picked up my truck in Roma, Jose, was very respectful. Other employees were courteous and genuine. It is disappointing that one person would ruin the whole experience. Did not enjoy my purchase nor my service at Freedom. Philip from sales has a way with words that makes you believe in all that he says. I regret giving a high rating on the delivery survey. ![]() I honestly don't think they ordered them until I called to check because no one had reached out to me. Freedom failed to keep me updated with the order. Long story short, truck only got the rims and tires because apparently they were not going to finish my truck in one day like they have said they would.īy the way, these rims and tires should have been on my truck since the first week of December. I needed the clear protective strip on the driver's door to be seems to be peeling off from the lower area (this product wasn't free.you all charged for it). I was told that my truck was getting the new tires and rims, that 3 recalls were going to be taken care of, washed (because it wasn't properly washed when I took delivery of the truck), and that for me to let them know of other things that needed to be taken care of. Lots.First of all, I did not have my truck serviced on, it was serviced on. Went to get my stuff out of my trade and apparently the make ready boys had already had at all of my personal belongings. The dealership sells and services vehicles f. It deals in a range of cars, vans, trucks and sport utility vehicles. ![]() If negative stars was an option I'd give. Freedom Chevrolet, San Antonio, TX - Freedom Chevrolet is an automobile dealership that offers a variety of new and pre-owned vehicles. Do not even think about coming to this place. ![]() For a simple oil change I reserved a spot for 11:30 am and they finished my car at 5:30 pm. moreīrought a Tahoe 2021 Worse service I have ever gotten. I'd give this place ZERO STARS if I could!! My husband took his truck in for an oil change! A simple oil change and they messed up his motor!!!! The best the manager could tell him was he was. After my last 3+ hour oil change and YELP review, I received emails from the Service Manager with promises of a better customer experience. Abdul called me to check in months before and I kept my word that I would return. I purchased a 2500 Silverado durmax a few days ago, Abdul and Glen teamed up and had me in and out in 2 hours.
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